Returns/Exchanges

In store : Currently we accept exchange or store credit only, please return your unworn item with original tags attached to the shop with in 7 days of original purchase.  

Online : Currently we accept exchanges only.  To initiate an exchange please e-mail info@shopfort.ca for approval with in 3 days of receiving your item and ship it back with in 3 days of receiving approval and provide tracking to info@shopfort.ca.

Please ship via Canada Post, USPS or Chit Chats to

Fort

PO Box 2105

Sechelt BC V0N3A0

ADD A NOTE WITH YOUR YOUR ORDER NUMBER so we can identify your exchange :) 

All international exchanges must be marked as return for customs with a $10 value claimed, any exchanges that encumber a customs fee as result to customer claiming a higher value will be denied.  All sale items are FINAL SALE.  Return shipping is at the expense of the customer.  We pack with care, if your item is lost or damaged in the post we are not responsible to replace it, if shipping budget allows for tracking an insurance claim can be placed through UPS or Canada Post.  Any items unclaimed and returned to us will not be refunded but we will contact you to arrange re-shipping.